The Case Management market was valued at US $7.52 Bn. in 2022, and it is expected to reach US $14.47 Bn. by 2029 with a CAGR of 9.8% during the forecast period. Case management is defined as operating on huge data of content rather than specific documents or images. A “case” is a compilation of process, information, advanced analytics, collaborations, business rules, and sometimes social computing systems that relates to a specific interaction with the issue involving a particular party like a supplier, customer, defendant, patient, and student. The case file involves a group of customer communications, process documents, forms, reports and supporting documentation, and will need to be managed for compliance and audit.
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