The most direct and convenient way to file a complaint with Crypto.com is by using their in-app chat support. Here's how to do it:
Open the Crypto.com mobile app or contact customer support at Crypto.com phone number +1-818-224-7979 and escalate a complaint.
Tap on your profile icon (usually located in the upper left or upper right corner).
Select "Customer Support" or a similar option.
Describe your complaint or issue in the chat. Be clear and concise in explaining the problem and any relevant details.