How to handle cancellations on Expedia
Handling cancellations effectively is crucial for maintaining guest satisfaction and managing your revenue. Here are some strategies:
Understand the policy: Familiarise yourself with Expedia’s options around cancellation policies and the specific terms and conditions associated with cancellations. This will help you manage cancellations effectively and minimise potential financial impacts.
Communicate with guests: If a guest wants to cancel their reservation, communicate with them promptly and professionally. Provide them with the necessary information about the cancellation process and any fees or penalties involved.
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