The impact of AI Chatbots on client support in small-scale to medium businesses is noteworthy.

Introduction: In today's fast-paced digital world, customer service plays a essential role in the success of any business, especially small to medium businesses (SMBs). With limited resources and manpower, SMBs often struggle to provide round-the-clock customer support. However, with the arrival of AI chatbots, these businesses can now improve their customer service capabilities, improve operational workflows, and increase customer satisfaction. In this article, we will explore the impact of AI chatbots on customer service in SMBs, highlighting their effectiveness and 24/7 availability.
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