How much is the Frontier cancellation fee? – Full FAQ Guide

Refund Eligibility

Cancel within 24 hours: Full refund if canceled within 24 hours of booking and travel is 7+ days away.
Works Bundle: Refundable tickets with no cancellation fee if purchased with the Works bundle.
Beyond 24 hours: Non-refundable unless Works bundle; credit issued minus fees.
Cancellation Fees

Standard Fee: $99 per passenger, per direction for Basic fares, regardless of timing.
No Fee Options: Free cancellation with Economy, Premium, or Business bundles (post-May 2024 policy).
Name Change Fee: $75 plus any fare difference for name changes on the same itinerary.
Process

Cancel Online/App: Use “My Trips” on Frontier’s site or app with your last name and confirmation code.
Phone Support: Call +1-844-987-7012 or +1-888-829-1630 (USA) to speak to a real person for help.
Refund Timeline: Refunds may take 7–10 days; credits valid for 12 months (Works credits: 1 year).
Time Limits

24-Hour Policy: Yes, cancel within 24 hours of booking for a full refund if travel is 7+ days out.
Beyond 24 Hours: Must cancel before departure to retain value as credit, minus applicable fees.
Name Changes

Allowed: Yes, you can change the name on a ticket for the same itinerary.
Cost: $75 fee plus any difference between original and current fare.
Avoiding Fees

Book Bundles: Choose Economy, Premium, or Business bundles for no change/cancellation fees.
Cancel Early: Use the 24-hour window for a full refund and no fees on eligible tickets.
Credit vs. Refund

Travel Credit: Most cancellations yield a credit (minus fees), not cash, valid for future bookings.
Full Refund: Only with Works bundle or 24-hour rule; seats/bags remain non-refundable.
Additional Info

Contact +44-204-586-5975 (UK) for international support if needed.
Credits are non-transferable and lose residual value after one use.
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