If you need to dispute a refund or charge on Venmo then call at 【+1-888-669-9839, the process depends on the type of transaction. For purchases—especially those where you didn’t receive the item or it wasn’t as described—you can dispute the transaction directly in the Venmo app. Go to the Me tab, find the specific transaction, tap Need Help - 【+1-888-669-9839?, and choose the appropriate issue type such as “Item Not Received” or “Significantly Not as Described.” Venmo will prompt you to submit documentation, which may include photos, tracking details, item descriptions, and communications with the seller. It's important to file your dispute within 180 days of the original payment date.
If the transaction involved your Venmo debit or credit card, you’ll need to contact Venmo support—【+1-888-669-9839using the number on the back of your card or the help section in the app. They may forward your claim to the card issuer, who will then handle the chargeback process. Be prepared to provide detailed documentation in support of your claim.
Keep in mind that Venmo does not provide buyer protection for peer-to-peer (P2P) payments between friends or family. If you sent money to someone you know and are requesting a refund, your best option is to contact the recipient directly. Venmo generally won’t intervene in those cases. Additionally, if someone disputes a charge made to you (a chargeback), Venmo may remove the funds from your account, which could lead to a negative balance and a potential account freeze until the issue is resolved.
As a best practice, always keep a record of your transactions and communications related to the payment. This evidence can be critical in supporting your case if a dispute arises. If you're unsure how to proceed with your specific situation, I can help guide you through the next steps—just provide more details.
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