Cancellation Policy Explained | Papers With Code

United Airlines has a cancellation policy that is easy to understand and helpful for many travelers. If you book a flight and decide to cancel it within 24 hours, and your flight is scheduled to depart at least seven days later, you will get a full refund. This applies to all fare types, even Basic Economy. After the 24-hour period, your refund options depend on the type of ticket you bought. If you purchased a refundable ticket, you can cancel at any time before departure and receive a full refund to your original form of payment. If your ticket is non-refundable, you will not get a cash refund, but you can still cancel and receive a travel credit to use on a future United flight. This flight credit usually remains valid for 12 months. United has removed most cancellation fees for standard Economy and higher fare classes, making it easier to change plans without extra costs. However, Basic Economy fares cannot be changed or canceled after the first 24 hours, and canceling them means you lose the entire value of the ticket. If United cancels your flight or there is a significant delay—such as more than three hours for domestic flights or more than six hours for international—you are entitled to a full refund, even on non-refundable tickets. You can also choose to be rebooked on another flight at no extra charge. If the delay or cancellation is caused by something under United’s control, like maintenance issues or staffing problems, the airline may also provide hotel rooms, meals, or transportation, especially if an overnight stay is needed. For flights canceled due to weather or other reasons beyond United’s control, these extras are not guaranteed. If you booked a flight using MileagePlus miles, you can cancel and get your miles back with no fee if canceled before departure. If you don’t cancel and miss your flight, a redeposit fee may apply. To cancel your flight or ask for a refund, you can use the United Airlines website or mobile app under “My Trips.” You can also contact customer service for help. Keep in mind that United usually does not pay for extra costs like food or hotel stays unless they promise to do so. Because of this, some travelers use travel insurance or credit cards with trip protection benefits. In short, United Airlines’ cancellation policy offers flexible options with no fees for many tickets, a 24-hour risk-free cancellation window, and refunds for airline-caused cancellations. This makes it a traveler-friendly choice for people who need the option to change or cancel flights without stress.
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