How do I contact Breeze support? Explained | Papers With Code

To contact Breeze support, you can use three main methods: live chat, email, and phone. The most direct and efficient way is through live chat, which is available during business hours. To access this, look for the chat icon in the bottom-right corner when you're logged into Breeze or visiting their Help Center. Clicking on this icon connects you with a member of the Breeze Customer Advocate Team, who can assist you in real time.

Support hours are Monday through Friday, from 9 a.m. to 6 p.m. Eastern Time. During this time, Breeze provides prompt responses to questions, whether you need help navigating features, managing users, setting up giving options, or adjusting permissions. The support team consists of trained representatives ready to assist with all aspects of the Breeze Church Management System.

If live chat isn’t available or you prefer not to use it, you can also reach Breeze support via email. To do this, go to the Help Center and find the option to submit a request. Fill in your contact details, describe your issue clearly, and submit the form. The support team will follow up via email, usually within regular business hours.

For users who prefer to speak directly to someone, phone support is also available. Breeze offers phone assistance during the same weekday business hours, and this service is included with your subscription—no additional fee is required. While you won’t find a toll-free number, the phone option is reliable and connects you with knowledgeable team members.

If you are a prospective user or church leader looking to explore Breeze, you can also contact the sales team. They are available during the same weekday hours and can assist with demos, feature overviews, and onboarding questions. However, for technical issues or account-related help, it’s best to use the regular support channels.

In summary, Breeze support is accessible and responsive through live chat, email, and phone. Chat is the fastest option, email is convenient for non-urgent matters, and phone support is a good choice when you prefer voice communication. Their team is available Monday to Friday, from 9 a.m. to 6 p.m. Eastern Time, and they are known for providing helpful, personal support. Whether you are an existing user or considering using Breeze for your church, reaching out to their support team is straightforward and effective.
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