How to Contact Breeze Support – Breeze ChMS Customer Service Guide
If you're looking for how to contact Breeze support, there are several easy ways to get in touch with the Breeze Church Management (ChMS) customer service team. Breeze offers multiple support options to ensure churches can get the help they need quickly and effectively. Whether you’re having technical issues, need help with setup, or have questions about billing or features, Breeze makes customer support simple and accessible.
The fastest and most popular way to reach Breeze support is through live chat support. When you log in to your Breeze account or visit the Help Center, you’ll find a chat icon in the bottom-right corner. Clicking this connects you directly with a Breeze Customer Advocate during business hours. The support team is available Monday through Friday, from 9 a.m. to 6 p.m. Eastern Time, ready to answer your questions in real-time.
Another reliable option is to submit a support request via email. Breeze has a support request form located in their Help Center. Just provide your name, email address, church name, and a detailed description of the issue. Once submitted, a customer support representative will respond via email, typically within regular support hours.
For those who prefer a direct conversation, phone support is also offered. Breeze provides phone assistance as part of its standard subscription, with no additional charge. Phone support is available during the same weekday hours, and it connects you with a knowledgeable team member who can guide you through issues step by step.
If you are new to Breeze and want to learn more before signing up, the sales team is available to answer questions and provide product demos. This is especially helpful for churches evaluating different church management software options and wanting to see Breeze in action before making a decision.
To summarize, Breeze ChMS support can be reached in three main ways:
Live Chat Support – Real-time help from inside your account or Help Center
Email Support – Submit a request form and receive a response via email
Phone Support – Speak directly with a support representative (included with subscription)
All these options are available Monday through Friday, 9 a.m. to 6 p.m. ET. Whether you're managing events, volunteers, donations, or reports, Breeze offers expert support tailored to churches of all sizes.
If you’re searching for reliable Breeze ChMS support, contact methods are fast, human, and church-focused. Choose the option that best fits your needs and get the assistance you deserve.
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