Refund on Aeromexico tickets Explained | Papers With Code

If you want to know how to get a refund on Aeromexico tickets, it depends mainly on the type of ticket you bought and when you cancel. Aeromexico allows a full refund if you cancel your booking within 24 hours after purchase, as long as the flight date is at least seven days away. This is great for travelers who need to change plans quickly. After the 24-hour period, only flexible fare tickets are eligible for refunds. Flexible fares include options like Flexible Classic, Flexible AM Plus, and Flexible Premier. These tickets let you cancel and get a refund or travel credit without penalty. If you have a basic or non-refundable ticket, such as Basic, Classic, or AM Plus, refunds are generally not available after 24 hours, and cancellation fees may apply. These fees vary depending on your route and fare class. In many cases, if you cancel a non-refundable ticket after 24 hours, you may get a voucher instead of a cash refund, which you can use toward future Aeromexico flights. If Aeromexico cancels your flight, you are entitled to a full refund or to reschedule your flight without extra charges, regardless of ticket type. To request a refund, you can cancel your booking online through the Aeromexico website or mobile app, call Aeromexico customer service, or visit an airport counter. Make sure you have your booking reference number and personal information ready to speed up the process. Refunds to credit or debit cards usually take between 7 and 15 business days to process, while refunds for other payment methods may take longer. Travel vouchers are often issued faster and can be used for future bookings. If you have trouble getting your refund or it is delayed, stay in touch with customer support and keep a record of your refund requests. Some customers experience delays, especially during busy travel seasons or unexpected disruptions. Being persistent and following up regularly helps speed up the refund. It is important to understand the fare rules before booking so you know your refund rights. In summary, you can get a refund from Aeromexico if you cancel within 24 hours or if you have a flexible fare. Non-refundable tickets may not be refunded unless the airline cancels your flight. Acting quickly and knowing your ticket type can save you money and stress. Aeromexico’s refund policies aim to be fair, but travelers should always review the terms before booking to avoid surprises.
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