QANTAS AIRWAYS LTD-ADMINISTRATION - Updated January 2026 - 8 Exhibition St, Melbourne Victoria, Australia - Airlines - Phone Number - Yelp

1 review of QANTAS AIRWAYS LTD-ADMINISTRATION "I contacted QANTAS' customer service department in July 2021 asking for answers to two very straight forward queries regarding my frequent flyer points (reference numbers 0467**** and 0467****). After waiting 2 months and still not hearing back from them I sent another email asking when I could expect answers to my questions. On October 10, 2021 after still no contact from QANTAS I lodged a formal complaint. As of January 10, 2022 - almost 6 months after my initial request - the only thing I have received from QANTAS are automated email responses which include the following statement: "Thanks for contacting Qantas Customer Care. We are always keen to hear your comments as your feedback is very important to us." Well, here's my feedback: QANTAS' customer service is appalling. In fact, it's non existent. Terrible airline.
User's recommendation: Don't expect much in the way of customer support from QANTAS."
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