TURKISH AIRLINES - Updated January 2026 - 3 Brewster Rd, Newark, New Jersey - Airlines - Phone Number - Yelp

6 reviews of TURKISH AIRLINES "Tips for actually getting customer service from Turkish Airlines:
* Their customer service chat seems to respond much faster (an hour or two) outside of US East Coast business hours (no response in eight hours).
* After waiting for hours, you only have sixty seconds to respond, or they will disconnect you. (I kept a window on my personal computer open while working on my work computer.)
* Their chat representative seemed mainly interested in getting me to phone their voice line rather than actually doing anything. (Other reviewers on different Turkish Airlines Yelp pages suggested that that might mean waiting on hold for hours and then getting disconnected, so I didn't try.) He seemed genuinely unable to do some things (taking payment information), but was able to do something once prodded sufficiently (cancelling the seat assignment I asked him to), though he also cancelled the seat assignment on my return flight, which I specifically told him not to."
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