Helpdesk Custom Fields | Add Custom Fields in Helpdesk | Helpdesk Extra Field | Odoo Apps Store

Helpdesk Custom Fields in Odoo lets you add extra fields to helpdesk tickets based on your business needs. You can collect important details such as issue type, priority, department, product information, or customer notes directly on the ticket. This makes support records more complete, helps agents find the right information faster, and allows your team to manage customer issues in a more organized and flexible way without changing the workflow.
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