Welcome to the official Air India fan page.
We would try to respond from Mon to Fri, 10 am – 5 pm (IST). For any specific customer service queries please visit our website www.airindia.in or call 1800-180-1407.
AIR INDIA FACEBOOK HOUSE RULES
We respect everyone's right to express their thoughts and opinions, and encourage constructive dialogue among members of this group. But we do ask you to remember that if your contributions don't comply with Facebook's Terms or our House Rules then the same might be removed. We would be happy to respond to your comments, but may refer you to different sources or channels if they are better suited to answer your questions.
i. Remember that we are unable to answer any specific customer service queries here. If you need to contact someone for immediate assistance please call 1800-180-1407 or visit www.airindia.in and for any specific feedback on our services please visit http://www.airindia.in/feedback-form.htm
ii. We created this page to not only share our news, deals and giveaways with you, but also interact with you as we appreciate your comments and feedback. We encourage you to share with us your flight experiences, photos and videos from your trips, or links whenever appropriate.
iii. Please ensure that what you post is factually correct, legal, is not defamatory, threatening, abusive, offensive or hateful to another person or organisation - including us, our partners, our employees, competitors or invades a person's privacy or infringes copyright or other intellectual property rights.
iv. This is a spam free zone. So no unsolicited ads or repeat posts.
v. By posting, you grant Air India a non-exclusive, royalty-free, perpetual, worldwide,irrevocable license to reproduce, transmit, display, disclose, and otherwise use your communications.
vi. The comments on this page are entirely the responsibility of the users who have posted them.Therefore, Air India cannot be held responsible for contributions to this page. However, we would do our best to guarantee the quality and relevance of the content presented.
vii. To begin with we request you to post in English or Hindi only.
viii. We welcome your feedback, both positive and negative. While we support active, open discussion, we reserve the right to delete comments at our discretion.
We look forward to interacting with you and thank you for becoming a fan of our page.
Air India Facebook Team