Consulting, Managed Services, and Support & Maintenance comprise the sub-segments of the global business software and services industry. In 2020, the Support & Maintenance sector had the highest market share at 42%. This expansion can be ascribed to the widespread use of company management systems and the creation of computer programmes for identifying and addressing issues with product quality. The demand for well-trained and experienced professionals as well as for third-party support & infrastructure projects, which are in high demand due to their cost-effectiveness, is anticipated to fuel the segment’s rise throughout the forecast period.
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