Ava chatbot is designed to answer general inquiries about AirAsia's services and products. E.g., if you have any query related to refund, carbon, baggage, etc., you can take help from Ava. Ava answers the questions based on keywords associated with AirAsia's products and services. You cannot ask a lengthy question from AVA to get an accurate answer.
However, if you want to know why should I use it? The Virtual Allstr AVA offers a high level of support to its passengers via Artificial Intelligence. It also handles thousands of cases monthly on several other platforms like Facebook, AirAsia mobile app, WeChat, etc. In this article, you will learn about the AirAsia AVA chatbot in detail; let's get through it to stay updated. Let's
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